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From: | Dmitry Gutov |
Subject: | Re: How to make Emacs popular again. |
Date: | Sat, 26 Sep 2020 21:06:29 +0300 |
User-agent: | Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.10.0 |
On 26.09.2020 19:51, James Lu wrote:
> Emacs should have a built in support question system, so that everyuser can straight send a support question, and which would be answered by using referenced or hyperlinked easy English, and such question would be then automatically placed on some website, or integrated into Emacs, so next users could then inquire answers in easier and easier manner.When you're paid to answer boring and repetitive questions, and you're expected to answer all of them, you have an economic incentive to create good documentation people want to read and is easy to find through.
And even a personal incentive: nobody likes to answer the same questions again and again.
But it would have to be an official GNU initiative. Probably done by the one of the current Emacs maintainers, or some other people who still have the authority to make significant changes in Emacs.
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