Re: AW: No PRs in gants-queue when i send PR from tkgnats

[Rick Macdonald]

On Thu, 18 Oct 2001, Mostafa Essaadi wrote:

> Hi Rick,
> 
> we use the versions: gnats-3.113 and tkgnats-3.0.16
> Since july 2001 we used gnats without problem so we could create 100 PRs.
> The TkGnats send-pr window shows: bugs
> 
> /etc/aliases file:
> ###################
> # This alias should redirect incoming mail via a pipe to the program
> 'queue-pr -q':
> bugs: "| /usr/local/libexec/gnats/queue-pr -q"
> steria-gnats: bugs
> # copy of each incoming Problem Report to a log
> bug-q: "| /usr/local/libexec/gnats/queue-pr -q"
> bug-log:  /usr/local/share/gnats/gnats-db/gnats-adm/bugs.log
> bugs:     bug-q, bug-log
> # query the database by mail.
> query-pr: "| /usr/local/libexec/gnats/mail-query"

You have "bugs:" in there twice. Try removing the first one. The email
should then go to gnats-queue and be appended to the bugs.log file. Check
both and let us now what you get. If not, a common problem is the sendmail
security feature "smrsh". If this is active, you have to register queue-pr
with it (somehow -- I don't know).

...RickM...