Re: [Ring] Install problem with ubuntu 16.10

[Grégory Blanc]

Hi Stepan,

ldd /usr/bin/gnome-ring | grep protobuf returned :

libmirprotobuf.so.3 => /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3 (0x00007fc9141d8000)

libprotobuf-lite.so.9 => /usr/lib/x86_64-linux-gnu/libprotobuf-lite.so.9 (0x00007fc913da1000)

libprotobuf.so.10 => /usr/lib/x86_64-linux-gnu/libprotobuf.so.10 (0x00007fc90fafd000)

apt-get dist-upgrade 

       => I was up to date.

But  I solved my problem after removing libprotobuf-lite9v5 and the dependancy xmir that used this version of library. xmir comes with unity8 and I had previously installed this unity 8 just to test, and removed now.

But, maybe ring won''t work with unity 8 ?

Greg

2017-02-28 17:05 GMT+01:00 Stepan Salenikovich <address@hidden>:

----- On Feb 28, 2017, at 3:52 AM, Grégory Blanc address@hidden wrote:

> Hi,
>
> Thanks for your answer.
> So, libebook-contacts was installed :
>
> $ sudo apt-get install libebook-contacts-1.2-2
> Lecture des listes de paquets... Fait
> Construction de l'arbre des dépendances
> Lecture des informations d'état... Fait
> libebook-contacts-1.2-2 is already the newest version (3.22.3-0ubuntu0.1).
> 0 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.
>
> libprotobuf10, too
>
> sudo apt-get install libprotobuf10
> Lecture des listes de paquets... Fait
> Construction de l'arbre des dépendances
> Lecture des informations d'état... Fait
> libprotobuf10 is already the newest version (3.0.0-7ubuntu3).
> libprotobuf10 passé en « installé manuellement ».
> 0 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.
>
> And I have libprotobuf-lite9v5 in version 2.6.1-1.3 installed. I can't
> remove this version because programs use this version (for exemple
> slack-desktop)

Hmm, but libprotobuf-lite9v5 isn't normally avaiable on 16.10... maybe there
is a conflict due to this?

What do you get if you do 'ldd /usr/local/bin/gnome-ring | grep protobuf' ?

Maybe you need to do an 'apt-get dist-upgrade'?
disclaimer: this may remove existing libs / programs if they are no longer
supported in 16.10

>
> Thanks,
>
> Greg
>
>
> 2017-02-27 20:28 GMT+01:00 Stepan Salenikovich <
> stepan.salenikovich@savoirfairelinux.com>:
>
>>
>>
>> ----- On Feb 27, 2017, at 11:11 AM, Grégory Blanc address@hidden
>> wrote:
>>
>> > Hi,
>> >
>> > I try to install Ring software on my computer using Ubuntu 16.10 as
>> > described on page  https://ring.cx/en/download/gnu-linux
>> >
>> > Installation seems to be ok but when I launch program I have the
>> following
>> > error :
>> >
>> > [libprotobuf FATAL google/protobuf/stubs/common.cc:61] This program
>> > requires version 3.0.0 of the Protocol Buffer runtime library, but the
>> > installed version is 2.6.1.  Please update your library.  If you compiled
>> > the program yourself, make sure that your headers are from the same
>> version
>> > of Protocol Buffers as your link-time library.  (Version verification
>> > failed in
>> > "/build/libphonenumber-ClRhsc/libphonenumber-7.1.0/cpp/src/phonenumbers/
>> > phonemetadata.pb.cc".)
>> > terminate called after throwing an instance of
>> > 'google::protobuf::FatalException'
>> >  what():  This program requires version 3.0.0 of the Protocol Buffer
>> > runtime library, but the installed version is 2.6.1.  Please update your
>> > library.  If you compiled the program yourself, make sure that your
>> headers
>> > are from the same version of Protocol Buffers as your link-time library.
>> > (Version verification failed in
>> > "/build/libphonenumber-ClRhsc/libphonenumber-7.1.0/cpp/src/phonenumbers/
>> > phonemetadata.pb.cc".)
>> > /usr/bin/ring.cx : ligne 46 :  6550 Abandon                 (core
>> dumped)
>> > gnome-ring $*
>> >
>> >
>> > Do you have any idea ?
>>
>> Is your system up to date? I'm on Ubuntu 16.10 and I have libprotobuf
>> 3.0.0.
>>
>> Seems that the newest version of libebook-contacts (1.2-2) in Ubuntu 16.10
>> depends on libphonenumber7, which depends on libprotobuf10, which is 3.0.0
>>
>> So I think a system update should work to fix the issue. If not, then try
>> explicitly installing libebook-contacts-1.2-2. If that solves it then maybe
>> we need to update our package dependencies.
>>
>> >
>> > Thanks in advance for your answer,
>> >
>> > Greg