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RE: bug tracker woes/misunderstanding

From: Drew Adams
Subject: RE: bug tracker woes/misunderstanding
Date: Fri, 13 May 2011 11:02:27 -0700

> > Great.  Please add your explanation as doc, wherever the 
> > bug tracker is documented (assuming this info is not already there).
> It is already there (admin/notes/bugtracker):
> ** How do I reply to an existing bug report?
>    Reply to address@hidden

Nope, but thanks for playing, Eli.  That does not include the info from
Stephen's explanation.

1. Users _will_ hit `Reply' and `Reply All'.  And they will reply to direct
replies to them from other users, i.e., mail that comes from other users and not
from the bug tracker.

Please add information about what to do when you reply to a message that has
address@hidden, and not <bugnb>@debbugs.gnu.org, as a recipient.

It is not enough to tell users that they must always edit the recipient
address@hidden, replacing it with <bugnb>@debbugs.gnu.org.  That is
obviously not going to happen - including for users such as Eli Zaretskii.

2. Please add information about what kinds of editing of the Subject line are
no-no's (at least in the case where the recipient is address@hidden).
E.g., do not remove "RE:", do not move "RE:" to the right (?),...

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