Re: [savannah-help-public] Fwd: savannah.gnu.org Verification

[Tom Uijldert]

Hi Bob,

Good of you to respond anyway, thanks for that.

I finally succeeded in changing it by using a completely different password.
Apparently I tried to change it with a password that was already used, had
been used before or similar.

What initially threw me off track was the incredibly cryptic "Error: missing
parameters".
That does not really indicate that there's something wrong with the
password, I associated it more with a bug at the backend.
Couple that with a rather cryptic help text of what is exactly checked about
the new password and the confusion is complete.

FWIW, these may be 2 suggestions to improve the user-friendliness of that
page somewhat.

Hope this helps,
Tom.

-----Original Message-----
From: Bob Proulx [mailto:address@hidden 
Sent: 08 June 2017 00:26
To: Tom Uijldert <address@hidden>
Cc: address@hidden
Subject: Re: [savannah-help-public] Fwd: savannah.gnu.org Verification

Hello Tom,

Tom Uijldert wrote:
> For some reason, my password changed so I click the 'forgot password'
link.
> 
> I get an email (see below), follow that link and dutifully make a new 
> password and repeat it.
> 
> All I get is "Error: Missing Parameters" (3 times in a row)... (the 
> username is 'tuijldert')
> 
> ???

I am sorry this sat unresponded to for so long.  Is this still a problem for
you?  I don't have an easy way to reproduce it.

If it is still happening please try these steps.

* Verify that you are using an https link.  This should happen
automatically.  But if it isn't https that is a definite problem.

* Try using a different browser.  Because browser plugins have caused
problems with form entry previously.

* If you are at a site such as a corporate work environment which has a
proxy please try a browser from a different location that does not have a
proxy.  Because corporate proxies have caused problems with form entry
previously.

Please let us know either way.  Whether it is working, not working, or if
you were able to use a workaround of some sort.

Thanks!
Bob