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Re: Futile bug reports?

From: Eli Zaretskii
Subject: Re: Futile bug reports?
Date: Tue, 14 Aug 2001 18:10:06 +0300

> From: Peter S Galbraith <GalbraithP@dfo-mpo.gc.ca>
> Date: Tue, 14 Aug 2001 09:13:41 -0400
> > 
> > The part I'm worried about is the burden on the maintainers to update
> > the bug-tracker's info about the bug status.  The interface doesn't
> > matter: it's mostly manual labor, one way or the other.
> Sending a one-line email to number-done@bugs.debian.org is quick
> and easy

Closing a bug is not the issue: tracking the progress of handling the
bug is.  If all the users see is that the bug is open and then closed,
then how is it different from sending the same mail to the news group?

I thought the OP wanted to see some intermediate statuses as well:
when the bug is assugned to a maintainer, when a work-around or patch
are available, scheduled inclusion in a future release, etc.

In addition, if you want to keep the bug-tracker complete, the
maintainers themselves will have to file there bugs that they
themselves find and work on, as well as bugs people report to them by
private email.

This is the kind of burden I personally don't think we can afford with
the current number of active core maintainers.

> It's much more efficient for me as a maintainer to get a list of
> all open bugs against my stuff by viewing
> http://bugs.debian.org/psg@debian.org than to sort through my
> mail folders

OTOH, my mail folders are local, while a URL requires that I dial up
and that my ISP is not down and out.

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