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Re: Futile bug reports?


From: Eli Zaretskii
Subject: Re: Futile bug reports?
Date: Tue, 14 Aug 2001 09:59:01 +0300

> From: address@hidden (Kai =?iso-8859-1?q?Gro=DFjohann?=)
> Newsgroups: gnu.emacs.bug
> Date: Mon, 13 Aug 2001 21:18:32 +0200
> 
> address@hidden (Eli Zaretskii) writes:
> 
> > I don't think the current situation makes it harder to submit a report. 
> > What it makes harder is tracking the bug's progress.  Basically, with the
> > current setup, a person who reports a bug might well not hear from us again
> > (although in many cases they do).
> 
> I wonder if it makes sense to use something like the Debian people
> use?  They have an email interface to their system, so the existing
> M-x report-emacs-bug RET machinery could be kept up.

The part I'm worried about is the burden on the maintainers to update
the bug-tracker's info about the bug status.  The interface doesn't
matter: it's mostly manual labor, one way or the other.

Without status being updated on a timely basis, there's not much sense
in setting up the bug-tracker, since our private mail archives are
already efficient means of saving the reports.



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